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Last Updated: January 10, 2025

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LUBRICHEMICAL USA LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lubrichemical-usa.com or interact with our services.
Please read this Privacy Policy carefully. If you do not agree with the terms, please discontinue use of our website.

1. Information We Collect

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1.1 Personal Information You Provide

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We may collect the following personal information that you voluntarily submit:

• Full name

• Company name

• Email address

• Phone number

• Mailing or billing address

• Information submitted through contact forms, quote requests, newsletters, and email inquiries

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1.2 Automatically Collected Information

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When you visit our website, we may automatically collect:

• IP address

• Browser type, version, and settings

• Device type and operating system

• Pages viewed, time spent, and referring website

• Cookies, pixels, log files, and similar tracking technologies

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1.3 Cookies and Tracking Technologies

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We use cookies and similar technologies to:

• Enhance website performance

• Personalize content

• Analyze user behavior and traffic patterns

• Support security and fraud prevention

You may disable cookies in your browser settings, though some features may not function properly.

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2. How We Use Your Information

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We may use your information for the following purposes:

• To operate, maintain, and improve our website

• To respond to inquiries, support requests, and customer communication

• To process quotations, orders, and product-related requests

• To send newsletters or marketing communications (with consent where required)

• To analyze website performance and optimize user experience

• To comply with legal obligations and enforce policies

• To ensure the security of our systems and prevent fraudulent activity

 

3. Sharing and Disclosure of Information

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We do not sell your personal information.

We may share information in the following circumstances:

 

3.1 Service Providers

 

With trusted third-party partners that support:

• Website hosting

• Analytics (such as Google Analytics)

• Email delivery

• Cloud storage

• Customer support systems

• Marketing tools

These providers are required to maintain confidentiality and data protection standards.

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3.2 Corporate Affiliates

We may share information with LUBRICHEMICAL Global Group entities when necessary to operate our

business and fulfill product or service requests.

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3.3 Legal Compliance

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We may disclose your information:

• To comply with applicable laws or regulations

• To respond to legal process, subpoenas, or government requests

• To protect the rights, property, or safety of our company or users

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4. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your information.
However, no online transmission or electronic storage can guarantee 100% security.

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5. Data Retention

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We retain personal information only for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy

• Comply with legal, tax, and regulatory obligations

• Resolve disputes

• Enforce agreements

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6. Your Rights and Choices

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Depending on your jurisdiction, you may have the right to:

• Request access to your personal information

• Correct or update inaccurate data

• Request deletion of your information

• Opt out of marketing communications

• Request a copy of your data

To exercise your rights, contact us at: op@lubrichemical.com

You may also unsubscribe from marketing emails using the link provided in each message.

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7. Children’s Privacy

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Our website and services are not intended for individuals under 13 years of age.
We do not knowingly collect information from children. If we become aware of such data, we will remove it promptly.

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8. Third-Party Websites

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Our website may contain links to external websites not operated by us.
We are not responsible for their privacy practices or content.
We recommend reviewing their privacy policies before providing any personal information.

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9. International Data Transfers

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If you access our services from outside the United States, please note that your data may be transferred to

and processed in the United States. By using our site, you consent to this transfer.

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10. Changes to This Privacy Policy

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We may update this Privacy Policy occasionally.
Whenever changes occur, we will update the “Last Updated” date at the top of this page.
Your continued use of our website indicates acceptance of the revised policy.

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11. Contact Us

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If you have any questions about this Privacy Policy or our data practices, please contact us:

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LUBRICHEMICAL USA LLC
Address: 624 Douglas Ave. Altamonte Springs - FL, 32714 - USA
Email: op@lubrichemical.com
Phone: +1 (407) 2871720
Website: www.lubrichemical.com